Shipping policy

Orders are processed within [2–5 business days]/[3–7 business days], excluding weekends and holidays. Processing times may be longer during sales, holidays, or periods of high order volume.

Once your order has shipped, you will receive tracking information by email or text message if provided at checkout.

Shipping times shown at checkout are estimates provided by the carrier and are not guaranteed. We are not responsible for shipping delays caused by the carrier, weather, incorrect addresses, or other circumstances outside our control.

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee changes once an order has entered processing or has shipped.

If your package is marked as delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier. We will assist when possible, but we are not responsible for packages confirmed as delivered by the carrier.